Privacy Policy

Solaring Privacy Policy

This Privacy Policy outlines the practices of Solaring (referred to as “we,” “us,” or “our”) regarding the collection, use, and disclosure of Personal Information through our website at solaring.com.au. We adhere to the Australian Privacy Principles outlined in the Privacy Act of 1988 (Cth).

Definition of Personal Information:

“Personal Information” refers to details or opinions about an identified individual or someone who can be reasonably identified, regardless of accuracy or material form.

Types of Information Collected:

We collect various Personal Information, including names, addresses, mobile and telephone numbers, email addresses, and date of birth. Additionally, for insurance purposes, we may seek your health information with your explicit consent.

Credit Information Collection:

As your Retailer, we are obligated to collect credit information regulated by the Privacy Act and the Privacy (Credit Reporting) Code. Further details can be found in our Credit Reporting Information Policy, available at solaring.com.au.

Company Details and Additional Information:

We may also require your company’s ABN and/or ACN, financial details, asset and liability information, and employment details.

Consent:

Your consent is implied through various actions, such as making inquiries, completing applications, attending our offices, or visiting our website.

Methods of Information Collection:

We collect information through various means, including in-person interactions, telephone calls, emails, website visits, and third-party sources such as credit reporting bodies.

Website Tracking and Cookies:

Our website may log information for statistical and improvement purposes, including IP addresses, visit dates, accessed pages, and browser details. Cookies may be used for tracking but do not personally identify users.

Use of Personal Information:

We utilize collected information for purposes such as credit and finance applications, liaising with credit providers and insurers, marketing, quality assurance, and statutory compliance.

Direct Marketing:

We may communicate directly via email or text message for marketing purposes, providing opt-out options.

Disclosure of Information:

We do not rent, sell, or disclose Personal Information without consent, except for specified purposes like providing products and services, marketing, third-party outsourcing, business sales, legal enforcement, and compliance with the law.

Disclosure to Credit Reporting Bodies:

Your information may be disclosed to credit reporting bodies for credit assessments, insurance sourcing, and finance applications.

Cross-Border Disclosure:

While we primarily operate in Australia, some tools used by us may be based overseas. Your information may be subject to overseas privacy policies.

Security Measures:

We are committed to securing Personal Information through physical security, restricted access, and technological measures.

Checking or Changing Details:

You can request to view or amend your Personal Information by contacting our Privacy Officer. Fees may apply for access.

Complaints:

If you believe we have not complied with privacy obligations, contact our Privacy Officer. We will handle complaints confidentially and strive for resolution within a reasonable timeframe.

Changes to Privacy Policy:

We may update this Privacy Policy periodically, and the latest version will be posted on our website. Regular review is encouraged to stay informed about our privacy practices.

 

Privacy Officer Details

Privacy Officer
RK IT & NETWORKING PTY LTD T/A Solaring
Phone: +61 452 211 524
Email: support@solaring.com.au